At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.
PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.
In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally. Find out more here: https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centre
As member of the Cash Collection Team, for Germany - the main Page Group Continental Europe country:
* Contact and follow-up daily your customers by phone calls or e-mails
* Record the Collection activity and invoices statuses changes in the dedicated Collection tool
* Understand the whole Order To Cash (OTC) process for a better dispute management
* Understand the legal and contractual recruitment scope
* Coordinate with the Billing Teams to solve invoice related disputes
* Collaborate with the Sales Team in negotiations with customer
* Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching
* Prepare the litigation file for Legal procedures
* Give and keep visibility to the Sales Team on their portfolio's Collection status
* Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts
* Fluent and professional German and English
* Previous experience in the role highly desirable
* Dynamic, organised with a methodical approach
* Good negotiation and communication skills (spoken and written)
* Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
* Customer focus
* Ability to work under pressure to attain company objectives and Cash Collection KPIs
* Desire to belong to and be an active member of a team
Para completar tu candidatura, Page Personnel necesita completar tu registro en su web.
